Corine bouwman 1,0 11 Apr 2026 Google

Completely dissatisfied with Weru window frames. The film is peeling off everywhere after a few years. Weru admitted the mistake, but they haven't been accommodating us at all. I'd prefer to give no stars at all, as we're now facing significant expenses.

Sylvia Van Keulen 1,0 11 Apr 2026 Google

Wat een slechte service van Weru en Reclamesos. De folie op het kozijn van ons dakkapel was aan vervanging toe. Daarvoor een offerte laten maken waarbij naar voren kwam dat er nog enkele stukken rond het huis gedaan moesten worden. Op de dag van uitvoeren van de werkzaamheden kwam de monteur erachter dat er nog meer gedaan moest worden. Daarmee kwam de offerte van 533 euro ineens op 1100 euro. Daar ter plaatste mee ingestemd ging de monteur geheel zijn eigen gang zonder naar onze wensen te luisteren. Het ging ons in eerste instantie om het dakkapel want die was echt slecht en kun je van weide en verte zien maar die liet hij maar achter wegen. Daarentegen ging hij van elk ander kozijn de helft vervangen om vervolgens ooit een keer terug te komen voor de andere helft van dezelfde kozijnen. Daarmee creëer je onnodig risico op kleurverschil aangezien elke nieuwe rol folie dat risico met zich mee neemt!! After making it clear that we wanted him to do the dormer or the entire window frames, a heated argument ensued. The gentleman packed his things and left after saying he'd never come back because he had to do it their way, and no other way. Peter Kuijten said he would immediately prepare a new quote and schedule the work. That was six months ago now, and there's been no contact at all. So, if you want beautiful, solid window frames at a premium price without any service, I recommend Weru. #weru #werukozijnen #windowsanddoors #werunederland #reclamesos #peterostermann #peterkuijten

Corien Kruf 1,0 11 Apr 2026 Google

Just wanted to vent. I've been having a disagreement with Weru Etten-Leur for a while now about a bill for the repair of our sliding doors. They called to schedule an appointment without mentioning a price. Since their website states a 10-year warranty, including on hardware, we assumed this was covered by the warranty. But to our surprise, a bill arrived for almost €500.00. We contacted them, and they claimed there was only a 5-year warranty, even though it clearly states so on their website. We also emailed the head office in Eindhoven several times to explain everything again, but unfortunately, the director said they couldn't help you. Ugh, what a great company with equally great service, but not really. It's a relief to write this, but I really hope they can find a solution.

P (Ferlas) 5,0 11 Apr 2026 Google

Very satisfied with my new window frames, beautiful finish, almost maintenance-free and also durable.