K 1,0 11 Apr 2026 Google

I recently had a frustrating experience with M de Koning. I called to schedule a tyre change and was advised by the planning department that Rotterdam said they could change it and I should visit the Rotterdam location. However, upon arriving at the Rotterdam store, I was informed that they had no tyres in stock and was directed to the Krimpen branch. Disappointed but hopeful, I made my way to Krimpen, only to be told that they couldn't accommodate the tyre change. This back-and-forth not only wasted my time but also left me without a solution. Improved communication and coordination between the planning department and the branches would greatly enhance customer experience.

Saad Bekkari 1,0 11 Apr 2026 Google

i had a very poor experience with a sales person. He was rude, not even interested in helping the customer, i asked for an advice over payment terms, sales rep refused to help me and asked me to go to BMW dealer for help... Best sales person of the year ! I decided not buy from them, now i doubt even if they have a good after sales service. i wont give them another chance and i will buy another brand.

Fransisca Ansari (paQuita) 5,0 11 Apr 2026 Google

An official VW car dealer. I do see some other occassion too: audi, skoda etc. I did not pay attn too much details on other cars, but they have many occassion cars. Have heard only good words from people who have a deal with them previously, so we come to check and compare. The whole process: test-drive, negotiate, and purchase were no complication. Our realiable previous car were valued at a good price (in my opinion), a 2010 at 144k KM, maintain on the dealer all the time. At the pick up date, they give our kids each a souvenir: VW model car. Surprisingly, i also got a flower bouquet as a gift to be the madam of our new car. All in all, simply a dealer with nothing to complain of (so far) and efficient. Service and delivery as promised. Hopefully they keep their good service in years to come.

Petar Trifonov 4,0 11 Apr 2026 Google

Good and professional services