Ingrid Berben 5,0 11 Apr 2026 Google

Top-notch company! From the very first moment at the showroom to the final delivery, they provided perfect service. Very neat and professional installation. We got quotes from several companies, but they didn't always compare to what we had in mind. Ruiter Dakkapellen was and remained our number 1 choice. In short, it was a clear decision for us, and the decision was easy.

Thijmen Wieland 5,0 11 Apr 2026 Google

Our dormers were due for replacement after being 40 years old. From start to finish, the communication, planning, and installation went smoothly. It looks fantastic. The dormers were installed in two days.

Daniel van den Ouden 5,0 11 Apr 2026 Google

A wonderful experience from start to finish. We bought a large dormer window from Ruiter in 2014, and in 2022, we added an extra-large 12-meter dormer window for our new home. The seller was very helpful in discussing layout, materials, and options, and the seller's estimated price matched the final quote. Communication was flawless, and they arranged the building permit for us. Installation went smoothly and, despite the size and the weather, was completed in one day. Aftercare called promptly the day after installation to check everything was to our satisfaction. Absolutely! Very satisfied with the entire process, and now we can enjoy the extra light and space!

Vinny 5,0 11 Apr 2026 Google

1.) BEFORE POSTING A REVIEW (I'm giving 1 star) 2.) AFTER POSTING A REVIEW (I'm giving 5 stars) Regarding 1.) BEFORE POSTING A REVIEW (I'm giving 1 star): Barendrecht, I requested a quote from Mr. (Niels) for a dormer window with a roof pitch of 39 degrees. The quote I requested stated that scaffolding was required for a pitch of 50 degrees or more. I duly received the quote, and indeed, the cost of scaffolding was omitted, as my roof pitch is 39 degrees. I had to make some adjustments to arrive at a new quote. Suddenly, the man came out of nowhere with an extra €1800 cost for scaffolding!! The man promptly said it was due to new regulations and that he had made a mistake in the previous quote by not including the scaffolding costs. The roof was supposed to be installed in the summer, so the roofs were bone dry. Meanwhile, my neighbor's house, also with a 39-degree roof slope, had a dormer installed in the fall without scaffolding by the same company! The gentleman came to say the rules had changed, without mentioning this in the quote! Clearly a scam, trying to make extra money on things that don't matter. I also requested quotes from other dormer suppliers and couldn't find any mention of scaffolding costs. What bad advice and disrespect, I thought. Just trying to pull the wool over my eyes by saddling a customer with extra costs that shouldn't be incurred. Regarding 2.) AFTER POSTING A REVIEW: After posting this review, the marketing department called. They apologized on behalf of the customer and offered a half-price discount for the scaffolding alone. I was convinced, and they installed a dormer window at the rear of this terraced house. Oddly enough, a permit was required, and the dormer window had to meet certain requirements and conditions, such as color, etc. It was fine, but it took a while for approval (you know how it goes with the municipality). The dormer window was installed just before Christmas 2025. And they even sent me a beautiful bouquet of flowers afterwards! They handled it remarkably well; not many companies can do that.