Frank Bijsterbosch 2,0 11 Apr 2026 Google

Because we constantly smell gas in our kitchen, I called Gelders Service Bedrijf. This was after seeing ads in De Sprengen every week. Unfortunately, we were referred elsewhere: we no longer accept clients, despite the potential urgency: "It's possible and permitted, but don't advertise in that case." And most importantly, why can you get help if you're a previous client but are referred to colleagues in Emst or Epe for urgent matters? Sorry, maybe change the name: Gelders Bedrijf? Sorry to say, but they themselves indicated it: if you weren't a previous client, you don't need to call; you'll be rejected as a new client.

Wouter Verwaal 4,0 11 Apr 2026 Google

We contacted this company for maintenance on our boiler. The welcome was friendly and professional. An appointment for the first service was made immediately. We went home feeling satisfied. The reviews on this company's website were overwhelmingly positive. Last Monday, a maintenance technician came for the first service on our boiler. As far as I can tell, this technician is highly skilled, thanks in part to his years of experience in this field. I am very satisfied with the maintenance service and with the GSB.

P.W.M. van Meerendonk 1,0 11 Apr 2026 Google

I tried several times to schedule an appointment with this company regarding a faulty heating system. They promised to call me back each time. It never happened. After six weeks, I sent an email expressing my disappointment. Then they called me back and were extremely rude. They had arrived at my door during my vacation without an appointment. After this degrading experience, I will never have anything to do with this company again.

Jessica Salomons 1,0 11 Apr 2026 Google

CV kapot; geen warm water en geen verwarming. Aan het einde van de ochtend kwam er een monteur, nieuw onderdeel zou 600 kosten. De monteur gaf aan op de zaak te kijken of ze toevallig nog een onderdeel hadden liggen. Aangezien de CV al 20 jaar oud was gaf ik aan dat als het onderdeel er niet zou zijn ik meteen een offerte zou willen voor een nieuwe CV. Ik gaf nog aan dat ik ook wel even naar het bedrijf wilde gaan voor verdere info. Dit was volgens de monteur niet nodig, ik zou zo snel mogelijk gebeld worden. Echter hebben we helemaal niks meer gehoord. Aangezien we de volgende dag nog steeds in de kou zaten had ik installatiebedrijf Tiemens uit Emst gebeld. Diezelfde dag nog hadden zij een nieuwe CV geplaatst, wat een geweldige service!!