D Haze 1,0 14 Apr 2026 Google

“How Elite Klimaat Almost Stole Christmas A holiday fable about delays, denials, and dangling wires On the thirtieth of October, in twenty‑twenty‑five, Mark and Anneke waited for warmth to arrive. Their heater was sputtering, coughing cold air, So they called Elite Klimaat— a choice they’d soon swear they would never repeat, not in any cold year, unless they wished frostbite as part of their cheer. Koen of Klimaat, in his kingdom of chill, Saw the message, frowned deeply, then sat very still. He disliked disruptions, disliked being told That a customer’s house was unpleasantly cold. So he let their first email sit, freeze, and expire— Because answering quickly? Not quite his desire. Weeks later he surfaced with technical tales: “Motherboards fail, and so do repairs.” A shrug, an excuse, a vague warranty plea— Like a riddle designed by someone allergic to responsibility. Then, without warning—on a bleak winter morn— A crew yanked the unit right off where it’d borne. They left wires exposed like a festive nightmare, Dangling boldly in winter’s wet air. No caps, no caution, no tidy connection— Just “good luck surviving this electrical confection.” That night came the “bang”—a breaker’s last gasp, A spark bright enough to make Santa unclasp His boots and run screaming into the snow. A true Christmas miracle that the house didn’t glow like a holiday candle from wires left bare— A detail Koen called “unlikely,” with corporate flair. When shown the electrician’s modest repair bill, Koen responded with courtroom‑style chill: “Not our issue,” he claimed, CC’ing a lawyer— The adult equivalent of unleashing a toy soldier and hoping the threat of paperwork fear would silence the people freezing all year. We begged, shivering we pleaded, A working unit was all that we needed With Koen offering nothing, we hoped Kaey might answer our whelp, We typed through the shivers: “Hey Kaey, it’s freezing — pleas help!” We pleaded he read our complaints, just a small Christmas wish, But Kaey, quite unmoved, chimed back, “I won’t be reading this.” December rolled in with a roar and a clatter— Not from reindeer, but their heater, still broken—what’s the matter? The “fixed” unit howled like a runway jet, A charming new feature they didn’t ask to get. Yet when they reported the deafening tone, Kaey declared, “This matter is closed.” Translation: “You’re on your own.” So hear this small tale as winter draws near: If Elite Klimaat promises comfort and cheer, Be wary, take heed, and think of this rhyme— Because waiting for warmth from them might take a very long time. They didn’t steal Christmas or gifts from the tree— But they did take the warmth, and the calm, and the glee. May future repairs be safer and fast. And may Elite Klimaat find customer service— at last. Edit: also, super classy, breaking things, dragging mud through the house and then coming for me over YOUR OWN MUD and some cat hair. Cats you almost let escape after being asked, several times, to not leave the doors open. It'd be funny if not so unbelievably sad. I'd say do better but I know you can't. Don't forget we have the images of the soddy workmanship.

behzad diivouneh 1,0 14 Apr 2026 Google

Edit Feb 2026: still heard nothing from Elite after countless emails and calls - I've essentially been ghosted by the company. And this after spending €8000 with them. I've since also found that the outside unit has been poorly connected to the electricity supply, meaning I get an electric shock when touching the unit. A highly dangerous situation that I now have to get resolved by asking another company to fix it. I would not try your luck with these cowboys! Edit Jan 2026: it's unfortunate that I have to make my review negative again but this seems to be the only way to get a response. I have had an urgent problem with condense water and have now been trying for more than a week, calling multiple times and sending emails, but I get no response. The only response I got was to say 'well we told you so'. That's not a solution! -- The product (in my case a heat pump) is great so far and Elite Klimaat did their best to accommodate the unique circumstances of our installation. The price was also competitive compared to others, although it ended up being somewhat higher than initially quoted. Communication could use some improvement - is sometimes difficult to get a response, and it would be appreciated if a time indication could be given for visits. That said, staff are generally friendly and professional.

Martin Havelka 5,0 14 Apr 2026 Google

Kaey is a real professional with passion for his work. And that itself makes a big difference. He and his colleague well listen to their customers and do professional job. I trully appreciated their advice, quality of their work and the customer centricity. We as a family are very happy with the airco installation and I can only recommend this company. Keep up doing great work. Martin

Shayan Aryan 5,0 14 Apr 2026 Google

I had the first appointment about 2 months ago, and got the offer a few days after the appointment, and 2 weeks after accepting it, I had the airco installed, pretty quick comparing to other companies that I was in contact with! So far I'm happy with the 2 Daikin Comfora units, it was a bit difficult to connect the Android app with them, but eventually I managed. They are not noisy at all luckily, sometimes I barely hear them.