Anna-Maria Kyranis 1,0 15 Apr 2026 Google

My first experience with CVT was that they are a Super professional and prompt service. A company that thinks together with you, friendly and good advice. Then I realized this was thanks to the sales person I was dealing with, it was certainly not representative of CVT. My kitchen was delivered and I paid for the installation. Upon delivery the dishwasher was damaged, a cupboard was damaged, and I was told the marble counter tops would be delivered 2-3 weeks later. After experiencing my kitchen for the next 2 weeks, the refrigerator door almost came loose because the screws were not put in correctly, moisture was coming inside forming ice, due to incorrect placement of the door, few of the kitchen cupboards are not aligned - so there are big and uneven spacing between them and others are places crooked, after calling with customer service 4/5 times I was told they could only come to fix everything g Aug 23rd! Nothing was possible before.. and that my marble counter tops would also be delivered on this day… this is 2,5 month after the delivery of my kitchen. I have called with the showroom manager - x2 and he said the best he could so was send an email to customer service! Oh and my original sales rep is no available because he has fallen ill. The absolute worst service I have ever had in my life. No responsibility taken or ownership over improper , sloppy kitchen installation. They have inexperienced carpenters who do sloppy work, and CVT who is supposed to deliver a kitchen on time / in full - give you a 2 month wait to fix their own mistakes. Unbelievable. I certainly would not recommend anyone to use CVT if you expect a high quality experience and good kitchen installation.

miriam jafrudi 5,0 15 Apr 2026 Google

Great customer service. We felt welcome at the store from the start. Sam was very professional, friendly and honest in his advice. He didn't push us to spend more money just to get a good commission himself. Rather, he walked us through the benefits and drawbacks of each of the choices we were making. Exceptional experience!

Mike Stiekema 5,0 15 Apr 2026 Google

Top service. Highly recommended.

Judith Kammers 5,0 15 Apr 2026 Google

We were initially very enthusiastic. Finally, a saleswoman (Wendy) who genuinely thought along with us and took the time to establish the foundation (the design) properly. She gave us good advice on color, appliances, and layout. It took a bit of trial and error, but she eventually designed our dream kitchen. However, we had several specific requests, and none of them would be a problem. The order confirmation included a few things that weren't as agreed, and we immediately pointed this out in the store and confirmed it by email. Everything would be fine, but unfortunately, that wasn't the case during installation. The delivery went smoothly, and the installation itself went very well. Two fitters (Willem-Jan and Ben) knew what they were doing, took us seriously, and installed the kitchen very neatly. Team leader Melvin also took us seriously. They get 5 stars from us! There are still a few issues that need to be addressed by the sales team, and we're waiting for feedback from the saleswoman so we can discuss them with us. 3 stars for now, but if everything is resolved satisfactorily, that will increase to 5. Because honestly, we are incredibly happy with the design, the quality of the kitchen, and the installation. Updated to 5 stars. CVT really contributed to the solution. Very pleasant and with personal attention!