Aschwin Baselier 5,0 15 Apr 2026 Google

Excellent/good company Clearly answers your questions Works neatly and efficiently

Jeffrey Van Zomeren 1,0 15 Apr 2026 Google

I've been a customer of this company in my hometown of Breda for five years, and before that, I was with Peeters in Etten-Leur before the merger. (Havikxx) To my surprise, I received a €40.00 bill because, according to this company, three appointments had been missed. Strange! This only happened once, on Friday, September 7th. I explicitly stated that I wouldn't be home between 8:00 and 8:30 a.m., and the company simply came by at 8:00 a.m. and left a card in my mailbox. After not hearing from this company for a month and a half, the owner thought, "We'll catch this idiot and make it three times with a nice gift invoice for €40.00. Can we give him a wake-up call to contact us?" They don't understand that this will backfire on the customer if you exaggerate things from one time to three times. It's also impossible to make head or tail of it over the phone. You know the "yes, no" game. First, check your file to see which customer I am, falsely accusing me of broken agreements. I've checked my maintenance folder again, and I don't have a maintenance contract with you. I signed a warranty plan with Remeha, which the owner says isn't transferable to another company. It's like a 10-year marriage. No, if our relationship is already strained and you can't even understand that I can take my 5-year-old son to primary school on September 7th, even though I emphasized, "Please don't come between 8 and 8:30 a.m." So, stop it.

Luc G 2,0 15 Apr 2026 Google

I called this company for the first maintenance appointment for my two-year-old boiler. They refused because I didn't buy it from them. Whether that's a (legally) valid argument, I won't comment. When I bought the boiler, I called or emailed every company in Etten-Leur except one for a quote to replace the old one. None of them could install the boiler I wanted within a month. Some companies only work with their "own" brand, but even that couldn't be done within a month, and in December. I explained this to the person on the other end of the line, but the answer was unwavering: "NOT IN YOUR CASE EITHER" (not unfriendly, by the way). I finally called the original company, and they arrived a day and a half later with the same impeccable customer service as two years ago. I assume this company delivers quality, but there's a flaw in their policy.

Marianne Rozenveld 5,0 15 Apr 2026 Google

I have been a customer of this company for the 5th year now. I am very satisfied with them. They come to inspect the heat pump once a year. The technician was here today because there was a small leak at a tank. Super service, the maintenance contract is not expensive, and the people who work there are very nice.