Luc Temolder 5,0 11 Apr 2026 Google

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M Melgert 1,0 11 Apr 2026 Google

I don't like writing negative reviews often, but this time I will. We switched our insurance from Univé to Alpina so we have an agent to help us if anything happens. I'll keep it short, but this isn't even the whole story: In two cases involving traffic accidents, it takes a very long time for a response. 10 months and 4.5 months respectively (and still no definitive answer). You hear nothing, you call repeatedly, but they just take a wait-and-see attitude. Then you're told that if the insurer doesn't hear anything, the case will be closed, even though there's still no definitive answer about who's at fault. The email I sent expressing my dissatisfaction went unanswered. You hope something will be done about it, that Alpina will call you and help you as a customer. But alas. The trust is gone. Fortunately, we now have an agent who is willing to work for us.

Henk van den Brink 5,0 11 Apr 2026 Google

Heel duidelijk en een goed luisterend oor. Verder heel klantvriendelijk

koen baars 5,0 11 Apr 2026 Google

Had a pleasant visit to Alpina, received a good explanation about insurance from advisor Robert